Privacy Policy

Effective Date: April 12, 2025

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.

2. What Information We Collect

We collect and store only the information necessary to process transactions and provide our services:

When making a purchase:

  • Processed by Square: Your payment information (credit card, etc.) is handled securely by Square, our payment processor. We do not store your payment details on our servers.
  • Stored in WooCommerce:
    • Transaction history
    • Order number
    • If you register an account: Name, email, and order history

When requesting a license:

  • Domain name for trial/license verification
  • Issue and expiration dates

3. How We Use Your Information

We use collected information to:

  • Process orders and deliver licenses
  • Prevent abuse of trial licenses
  • Provide customer support
  • Maintain internal records (such as purchase verification)

4. Who We Share Your Data With

We do not sell or rent your data. We share data only with:

  • Square, to process your payment
  • Our internal systems, to manage licenses and orders

5. Data Storage & Security

  • Payment data is stored securely by Square
  • Customer records and orders are stored securely on our WordPress/WooCommerce system
  • License data (e.g., domains) is stored in encrypted local files

We implement encryption, limited access controls, and regular maintenance to protect your data.

6. Cookies & Tracking

We may use basic cookies for login sessions and cart functionality. We do not use third-party tracking cookies or analytics.

7. Your Rights

You have the right to:

  • Request a copy of your stored data
  • Ask us to correct or delete your WooCommerce account (if registered)
  • Request removal of your trial license domain

To make a request, email us at privacy@chuckculver.com.

8. Changes to This Policy

We may update this policy as needed. Updates will be posted here with the new effective date.

9. Contact Us

If you have questions or requests regarding your privacy:

Chuckware Labs
Email: privacy@chuckculver.com
Website: chuckculver.com